Return Policy

Within 30 days of delivery of a shipment, you may return most items you purchased from us - for any reason.

You will receive a full refund minus the restocking charge, payable with in store credit, exchange or as a refund on your credit card.

We do not accept returns on custom items and uncut coils. Custom items include any shirt modified to fit the buyer, any custom item not listed on our site, any pre-overlapped rings and any cut/seemed fabric. You may wish to consider selling these items through our trading room on The Forum. Please note specific permission is required to sell our items on The Forum.

We will refund the shipping cost if the return is a result of our error. Our errors are limited to defective or incorrect product. If there is a specific note on any category of product that covers your reason for return, the return shipping is at your expense. For example, anodized rings state that the color varies. Therefore if you do not like the color you received the return costs are your responsibility. We reserve the right to state when a certain product is within our quality tolerance limits.

 

We ask that you open your bags of rings before considering returning them as the ring appearance is altered by the bag.

 

We cannot accept items returned more than 30 days after delivery.

 

 

The restocking charge is the greater of $3 or 10% for any exchange or returned item. The percentage is based on the value of the returned item and does not get charged on shipping or tax. This charge is waived if the return is a result of our error.

Specific return instructions must be followed for an exchange or return. A fee may apply if the instructions are not followed. The fee will be what we are charged for customs, which is about $30. The return instructions are on the main help page.