Return Policy
- Within 30 days of delivery of a shipment,
you may return most items you purchased from us - for any reason.
You will receive a full refund minus the restocking charge, payable
with in store credit, exchange or as a refund on your credit card.
We do not accept returns on custom items and uncut coils. Custom items include any shirt modified to fit the buyer, any custom item not listed on our site, any pre-overlapped rings and any cut/seemed fabric. You may wish to consider selling these items through
our trading room on The
Forum. Please note specific permission is required to sell
our items on The Forum.
- We will refund the shipping cost if the
return is a result of our error. Our errors are limited to defective
or incorrect product. If there is a specific note on any category
of product that covers your reason for return, the return shipping
is at your expense. For example, anodized rings state that the
color varies. Therefore if you do not like the color you received
the return costs are your responsibility. We reserve the right
to state when a certain product is within our quality tolerance
limits.
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- We ask that you open your bags of rings
before considering returning them as the ring appearance is altered
by the bag.
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- We cannot accept items returned more than
30 days after delivery.
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- The restocking charge is the greater of
$3 or 10% for any exchange or returned item. The percentage is
based on the value of the returned item and does not get charged
on shipping or tax. This charge is waived if the return is a
result of our error.
Specific return
instructions must be followed for an exchange or return.
A fee may apply if the instructions are not followed. The fee
will be what we are charged for customs, which is about $30. The
return instructions are on the main help page.
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