Will duty or customs charges apply?

Shipments going outside North America are subject to import fees that change depending on the country and shipping service. Duty and taxes will apply and the amount varies based on country. If you are concerned this may apply to your order please ask a local official for information regarding the fee amount and the claimed value above which it occurs.

Shipping Documentation - values noted are product total only and do not include shipping.

  • Canada: nothing extra is required by us or you. The parcel ships to your address as given.
  • US: Orders $800 and above (before discounts) of product alone require formal entry documentation that we prepare. These orders ship normally each day by UPS as we do with all other orders. You will receive a bill in the mail from UPS for brokerage, duty and tax. The amount varies based on the value and items in your order but starts at $35. This bill is your responsibility and only ever applies when the product total $800 or more and you choose FedEx shipping.
  • International: almost all international shipments will show the value of the items shipping on the shipping label.

ALL CUSTOMERS: Import fees are based on product cost before discounts.